You have 14 days from the date you receive your order to return or exchange the products purchased directly from Polyver Sweden® website and we will refund your original form of payment.
If you purchased your Polyver ® products at a retail store or from other websites, these products must be returned to the original store or site they purchased from. See and follow the steps of that store's return policy.
To be eligible for a return, your item must be unused and undamaged, in the same condition that you received it, with the original labels still attached and in their original packaging. Unfortunately, we are unable to process your claim if the goods are not in the original condition.
In case of a model exchange or an unwanted product, you are responsible for paying your own shipping costs for returning your item; shipping costs are non-refundable.
If you choose to send back your product using our return label, a fee of €14,7 for return freight will be drown from the refund payment.
Refund payments will be made using the same payment method you used to make the initial purchase within 14 days of receiving the goods back.
