Delivery & Shipping
Shipping fee
shipping fee will be added with €15 for orders under €80.
Delivery time
Estimated delivery time is about 5 - 10 working days. If an ordered item is back listed, we will notify you of the estimated delivery time to approve later delivery or cancel the order.
Delivery delays
can occur, for example, when a supplier is unable to fulfill its delivery obligations to us. If this occurs, we disclaim liability to the customer for the damage caused by the delay. We always inform the customer if the delivery time deviates significantly from the one we have stated.
Transport
We use DHL Servicepoint when we send goods. If the goods are lost or you discover on receipt that the consignment is damaged during transport, you must immediately report this to the relevant carrier. If the carrier does not assume liability for damage, please contact us.
We ship products within UK, Austria, Belgium, Denmark, Estonia, Finland, France (metropolitan – not islands, Corsica, etc), Germany, Hungary, Ireland, Italy (metropolitan – not islands Sardinia), Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.- Together with our shipping partner, we are responsible for the transport risk, ie say the risk of the product being damaged or lost during transport from our warehouse to you. You and the transport company bear the risk in the event of return to us.